Privacy Policy

Last updated: April 13, 2026

Bayti ("we", "our", "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what we collect, why we collect it, how we use it, and the choices you have when using our platform.

By using Bayti, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Account information: name, email address, login credentials, and profile details.
Usage information: pages visited, interactions, browser type, device information, and referring URLs.
Property interaction data: saved properties, booking requests, inquiries, and communication history.
Technical data: IP address, approximate location, timestamps, and diagnostic logs.

We collect information you provide directly and information collected automatically through your use of the platform.

2. How We Use Your Information

We use your information to:

Create and manage your account.
Provide core features, including property browsing, booking requests, and agent contact.
Send service-related communications such as OTP, confirmations, status updates, and support responses.
Improve platform quality, performance, and security.
Detect abuse, prevent fraud, and enforce our policies.
Comply with legal and regulatory obligations.

3. Legal Basis for Processing

Where required by applicable law, we process personal data based on one or more of the following legal bases:

Performance of a contract with you.
Your consent.
Compliance with legal obligations.
Legitimate interests, such as improving and securing our services.

4. Cookies and Similar Technologies

We may use cookies, local storage, and similar technologies to:

Keep you signed in.
Remember your settings and preferences.
Understand usage patterns and improve user experience.
Support security and fraud prevention.

You can manage cookie preferences through your browser settings. Some platform features may not function properly if cookies are disabled.

5. How We Share Information

We do not sell your personal data. We may share information with:

Service providers that help operate Bayti (for example authentication, cloud storage, analytics, and email delivery).
Agents or property partners when necessary to process your inquiries or bookings.
Legal authorities when required by law, legal process, or to protect rights and safety.
Business transfers in connection with a merger, acquisition, financing, or asset sale.

All sharing is limited to what is reasonably necessary for the relevant purpose.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this Policy, including legal, accounting, security, and dispute-resolution requirements.

Retention periods may vary based on data type, legal obligations, and account activity.

7. Data Security

We use reasonable administrative, technical, and organizational safeguards to protect personal data from unauthorized access, loss, misuse, or alteration.

No method of storage or transmission is completely secure, but we continuously work to improve our security controls.

8. International Data Transfers

If your data is transferred or processed outside your country, we take steps to ensure appropriate safeguards are in place as required by applicable law.

9. Children's Privacy

Bayti is not intended for children under 13 (or the minimum age required by local law). We do not knowingly collect personal data from children without proper legal basis.

If you believe a child has provided personal information, contact us so we can take appropriate action.

10. Your Privacy Rights

Depending on your jurisdiction, you may have rights to:

Access personal data we hold about you.
Correct inaccurate or incomplete data.
Delete your personal data under certain conditions.
Restrict or object to certain processing.
Request data portability.
Withdraw consent where processing is based on consent.

To exercise your rights, contact us through our support channels.

11. Third-Party Links and Services

Our platform may contain links to third-party websites or services. Their privacy practices are governed by their own policies, not this Privacy Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Material updates will be reflected by changing the "Last updated" date and, where required, by additional notice.

Your continued use of Bayti after changes become effective means you accept the revised Policy.

13. Contact Us

If you have questions or requests related to this Privacy Policy, contact us using the support channels on the platform.